We have received many returns for commonly used items of small quantity and dollar value. The cost of transporting and processing these returns is prohibitive. If you receive the item you ordered, please find a use for it. If you must return it, returns must be made within 30 days, or no credit will be given.

If we send the wrong item, we will replace it regardless of quantity or dollar value. We will correct our mistake.

1. If a return is necessary, please make a copy of the ticket (if no ticket is available, write the school name, reservation number, material number, and quantity on a piece of paper). Use one or more of the instructions below:
2. If we sent the wrong item: “Wrong item sent, please replace”, or “Wrong item sent, return for credit” (no replacement will be sent)
3. If you ordered the wrong item or quantity: “Return for credit.”
Returns
4. Now decide if it is small enough to be returned by courier, as this is the fastest method. If so, address it to “Warehouse Returns.”
Walk Thru
5. If it is too large to return via Courier, Please write “pick up” on the ticket and fax it to us at (407) 317-3753. We will schedule a pick up as soon as possible. Please keep a copy of your paperwork with the material.