Q. How can I save my e-mailed reservation to an Excel file or SAP?

A. You can copy and paste material numbers and quantities from the Reservation Request Form to Excel, and then from Excel to SAP. Click here for detailed directions with screen prints.

Q. When saving my order, the Warning message says “On (today’s date) only ZERO on hand…”, What do I do?

A. Please remember that SAP deducts the Warehouse safety level (one month’s usage) from the balance before reporting it on a reservation. Hit "Enter" to acknowledge the message and continue to save your order.
       If you’ll need to go elsewhere and if the Warehouse is out of stock today, then you may go to two different places to see if the Warehouse is actually out of stock…
1. In SAP you can go to Reservation > Display, and review the order. Click on the item in question, then click on the word Environment > Stock Overview. This screen will show you how many items are on hand in the Warehouse, how many items are on order on reservations (including yours), and if you black arrow to the right, how many items are on order to come into the Warehouse.
2. On the Intranet, you can go to the Warehouse Web site, and open the Backorders Excel file, to see if your item is on backorder. This file is updated daily.
       If you don’t want to keep the item on your order, then e-mail AllanS@ocps.net with the reservation number and the item to be deleted, and it will be removed from your order, and the money returned to your budget.
       If you don’t need the material today, then leave your order, it will be shipped as a priority as soon as it comes into the Warehouse, and you will receive it within two work days.

Q. When saving my order, the Warning message says “Budget…. Almost exhausted…”, and then I lose my order.

A. While your SAP directions tell you to hit the green check (some of you says that’s confusing, because there is the OK green check and the “upper left” green check), one way to avoid losing your order is to use the ENTER key on your keyboard to acknowledge all warning messages.
       If you get your messages in the Information pop-up box, you will need to hit Enter TWO times for every line of your order. If you get your messages at the bottom of your screen only, you will need to hit Enter once for every line item. The good news is that if you hit Enter too many times you will not lose your order. Just keep hitting enter until all Warning messages are gone, and then you can hit the File Folder “Save” Icon to get your new reservation number.